Top 10 Cancellation Reasons Bar Chart
Didn’t use / Not ready / No time
75
Too complicated / User‐unfriendly
30
Too expensive / Couldn’t afford
25
Switched to another service
20
Health / Personal reasons
15
Business closed / Pivoted
10
Missing features / Not what needed
5
Refund / Double-billing
5
Low quality / Not expected
5
Lack of support / Unclear training
5